Editable regions keep disappearing and data is lost... Please help! - In-Portal Web 2.0 Content Management System (CMS)

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Editable regions keep disappearing and data is lost... Please help! (3)

cynthiyc
Member

Joined: 14-Jan-2009
Location: United States
Posts: 40

Posted: 03/18/2010 4:43:46 PM

Reply Quoted

My editable regions are just gone on several places.

This happend once before.. but I just thought it was an isolated thing...Now it is very disturbing because it will take me several hours to replace these... My time is money too..

I have banners that are supposed to be paid banners and links in these regions and they are gone.

Here are the example pages:

http://www.rdlink.com/directory_of_dietitians/resources_at_rdlink_com/nutrition_jobs_dietitians_on_the_web.html

http://www.rdlink.com/directory_of_dietitians/weight_loss_dietitians_on_the_web.html

http://www.rdlink.com/directory_of_dietitians/children_find_a_children_s_dietitian_on_the_web.html

thanks for your help
Cynthia

alex
Member

Joined: 24-Jun-2009
Location: Latvia
Posts: 231

Posted: 03/19/2010 3:05:23 AM

Reply Quoted

I can't seem to recall any of what you've described in standard In-Portal installation. This seems, like customization and should be submitted via support tickets, not here.

cynthiyc
Member

Joined: 14-Jan-2009
Location: United States
Posts: 40

Posted: 03/20/2010 10:31:46 AM

Reply Quoted

Alex,
Thanks for your help.

You are correct that these editable regions were set up for me as part of my original customization. It has been very upsetting that they have never worked correctly for me... I need them to accept google and amazon affiliate ads but the html in these seems to mess things up... and they just disappear later.

Dmtry is helping me with this now.
Thanks so much.

alex wrote:	03/19/2010 3:05:23 AM
I can't seem to recall any of what you've described in standard In-Portal installation. This seems, like customization and should be submitted via support tickets, not here.