SOS REQUEST INFO TAB NOT WORKING PROPERLY AGAIN!!! - In-Portal Web 2.0 Content Management System (CMS)

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SOS REQUEST INFO TAB NOT WORKING PROPERLY AGAIN!!! (4)

cynthiyc
Member

Joined: 14-Jan-2009
Location: United States
Posts: 40

Posted: 03/06/2010 10:15:19 PM

Reply Quoted

I am having a problem that the requested information tab will show even when there is not information listed... but when you click on it.. nothing happens.

This is a real problem because it makes the site look bad.

It should either just not be there or it should work.. It should not say
Request information and then when you try to do this..

THIS KIND OF THING MAKES YOUR WEBSITE LOOK UNPROFESSIONAL AND BAD..

Any ideas out there for fixing this horrible bug? This section is always having troubles..

Thanks so much

cynthiyc
Member

Joined: 14-Jan-2009
Location: United States
Posts: 40

Posted: 03/06/2010 10:59:21 PM

Reply Quoted

In addition to the problem listed above... I am now having trouble with this function not working properly also..

It is not sending a message to the link email address... it is sending the administrator... two email messages..

I am very confused about this... It seemed that it worked before?

Am I understanding this? I am going to read the manual..

Please help
Cynthia

alex
Member

Joined: 24-Jun-2009
Location: Latvia
Posts: 231

Posted: 03/07/2010 11:18:09 AM

Reply Quoted

Can you please be more concrete, like giving page urls, where problem could be found or screenshots. Please do not provide any passwords here, it's for your own security.

cynthiyc
Member

Joined: 14-Jan-2009
Location: United States
Posts: 40

Posted: 03/20/2010 10:45:12 AM

Reply Quoted

I have a support ticket in on this and it will hopefully be resolved soon.
Thanks for your help!
Cynthia

alex wrote:	03/07/2010 11:18:09 AM
Can you please be more concrete, like giving page urls, where problem could be found or screenshots. Please do not provide any passwords here, it's for your own security.