Problem with new www.in-portal.com site - In-Portal Web 2.0 Content Management System (CMS)

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Problem with new www.in-portal.com site (5)

bloo
Member

Joined: 13-Jan-2010
Location:
Posts: 40

Posted: 01/19/2010 5:15:57 AM

Reply Quoted

Hi!
from when this new site is online, I lost all my ticket history. active licenses, and my old login don't works.
So I make a new registration, but I need my old tickets.
The old email/username taht worked in the old site is: luca.propato@bloo.it
How can I solve this?
Thanks

Max

Dmitry
Member

Joined: 29-Jan-2002
Location: United States
Posts: 1675

Posted: 01/19/2010 7:23:21 AM

Reply Quoted

Hello Max,

We have already contacted you directly last week via email asking a few questions about your old account, but never heard back.

Please note that this topic is not related to In-Commerce and will be moved under "General In-Portal Discussions" forum where it belongs.

Thanks.

bloo
Member

Joined: 13-Jan-2010
Location:
Posts: 40

Posted: 01/19/2010 8:29:50 AM

Reply Quoted

Hi!
I replied to your email but I didn't received answer, and for this reason I write this post!
I try to reply another time to your email.
thanks

Max

Dmitry
Member

Joined: 29-Jan-2002
Location: United States
Posts: 1675

Posted: 01/19/2010 8:41:03 AM

Reply Quoted

bloo wrote:	01/19/2010 8:29:50 AM
Hi! I replied to your email but I didn't received answer, and for this reason I write this post! I try to reply another time to your email. thanks Max

Please email us directly again so we can troubleshoot your account.

Cheers!

Dmitry
Member

Joined: 29-Jan-2002
Location: United States
Posts: 1675

Posted: 01/22/2010 6:58:31 PM

Reply Quoted

Hi Max,

Just doing a quick check with you to see if you had a chance to email your information once again.

Thanks.