help installing In Portal (step user and password not work) - In-Portal Web 2.0 Content Management System (CMS)

xannt
Member

Joined: 17-Sep-2012
Location:
Posts: 3

Posted: 09/17/2012 3:04:24 PM

Hello and thank you in advance for your help.

I installed xampp in port on a server (localhost)
I followed all the steps in the installation guide, but encountered a problem leading to failure to complete the installation:
- After setting the password, the next step asks me a username and password.
- I tried to 'root' (without the quotes) and password previously placed and checked the check system, but useless.
From this step can not proceed to the next.

that would be the solution?

Dmitry
Member

Joined: 29-Jan-2002
Location: United States
Posts: 1675

Posted: 09/17/2012 3:13:30 PM

Reply Quoted

Hello,

Please indicate:

1. which In-Portal version + modules you are installing.
2. your PHP and MySQL versions

Screenshot should be good (if possible). You can email it to support@intechnic.com

Thanks.

alex
Member

Joined: 24-Jun-2009
Location: Latvia
Posts: 231

Posted: 09/18/2012 2:21:20 AM

Reply Quoted

We had this bug in In-Portal, that was fixed in In-Portal 5.1.3 version, that would always ask user to relogin after entering their root password.

Since you're doing clean install anyway, then I see no obstacle to install latest In-Portal 5.2.0 version instead.

xannt
Member

Joined: 17-Sep-2012
Location:
Posts: 3

Posted: 09/18/2012 5:57:14 AM

Reply Quoted

Hello all,

Thank you for your prompt response.

Server version: XAMPP 1.8.0, including:
Apache 2.4.2
MySQL 5.5.25a
PhP 5.4.4
PhPMyAdmin version is: 3.5.2
______________________________________
InPortal version: 5_2_0.zip
_________________________________________
I've tried this way:
1. I uninstalled xampp server (localhost) and then I reinstalled
2. I deleted the database (inportal) and user
3. I deleted all inportal files from C:/xampp/htdocs/ inportal
4. I created a new database (for inportal) with user and password
5. I copied the unzipped(inportal) files into C:/xampp/htdocs/ inportal
______________________________________________
7. I did the installation steps again but same error (step is ok)

After I choose a password for inportal, the next step can not pass:

I tried "root" (without quotes) and previously chosen password but nothing:

Username or password missing.

Dmitry
Member

Joined: 29-Jan-2002
Location: United States
Posts: 1675

Posted: 09/18/2012 12:54:32 PM

Reply Quoted

Hello,

Please try PHP 5.3 (you can use latest version of it) and not PHP 5.4 with In-Portal 5.2.0 since there might be compatibility issues. We are working on In-Portal 5.2.1 to make sure it's fully compatible with PHP 5.4

Thanks.

xannt
Member

Joined: 17-Sep-2012
Location:
Posts: 3

Posted: 09/18/2012 3:13:51 PM

Reply Quoted

Dmitry wrote:	09/18/2012 12:54:32 PM
Hello, Please try PHP 5.3 (you can use latest version of it) and not PHP 5.4 with In-Portal 5.2.0 since there might be compatibility issues. We are working on In-Portal 5.2.1 to make sure it's fully compatible with PHP 5.4 Thanks.

[B]Hello Dmitry,[/B]

I did exactly as you wrote the forum. I installed another inferior version of PHP (Version 5.3.5), I deleted and then I made a new database user and password.
Everything went well until step 1.8.
In step 2 (Installation Maintenance) in username field I added root and in the password field, I added the password required to step 1.6

Under these fields appears:

Incorrect Username or Password. If you do not know your username or password, contact Intechnic Support

syum
Member

Joined: 23-Apr-2013
Location:
Posts: 1

Posted: 04/23/2013 1:55:53 AM

Reply Quoted

Apache Version : 2.2.11
PHP Version : 5.3.0
In-Portal version: 5.2.0

I'm using wamp server as a container for php, mysql and apache. I am trying to install In-Portal in my local computer but fails. I set the root password at step 6 and the installation jumps Step 7 [Modules Installation] and goes directly to Step 8 [Basic Configuration]. From here, the installation is taking me to Installation Maintenance and is asking to provide the username and password. I provided root as the username and password as the value set in Step 6. It is here where the installation fails. Whatever value I provide to the username/password fields, I am getting 'Incorrect username / password! If you don't know your username or password, contact Intechnic Support' message.

Any help would be appreciated.

hanmelt
Member

Joined: 15-Mar-2015
Location:
Posts: 1

Posted: 03/15/2015 12:13:12 AM

Reply Quoted

I got the same problem today. In my experience, reset the password in PHPMyAdmin will work. But I don't know how to reset the password. Can somebody help? The problem may not be related with PHP version. I installed the latest XAMPP server.

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